Vs7898 FAQ – answers to your
You'll find the answers right here

To register, you'll need:

• An active Bangladeshi mobile number
• Valid national ID or passport
• Must be at least 18 years old
• A strong password

Registration is completely free and takes just 3 minutes.

Account creation typically takes just 3 minutes. Enter your mobile number, verify with an OTP, and your account is ready to go. No documents required.

No. Under vs7898 rules, each person may hold only one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number and set a new password using the OTP. The whole process takes under 2 minutes. For more details, Login Page View.

KYC verification keeps your account secure and helps prevent fraud. Verification is required before withdrawals and for large winnings. Simply upload a photo of your national ID or passport.

Yes, though it can't be done directly on your own. Once your identity is verified, the support team will update your number for you. Help Center Contact us.

To close your account, email support@vs7898.ws or let us know via live chat. If you have a remaining balance, withdraw it first. Account recovery may not be possible after closure.

Your date of birth is required at registration. Before large withdrawals, you may need to verify your age with a national ID or passport. Users under 18 are strictly not permitted to open an account under any circumstances.

Currently supported payment methods:

• bKash – Most Popular
• Nagad – Fast & Easy
• Rocket – Dutch-Bangla Bank
• Upay – UCB Mobile Banking

Bank transfers are also accepted in certain cases.

Minimum deposit of just ৳500. A 100% bonus is available on your first deposit. There is no maximum cap, though large amounts may require KYC verification.

Typically 15 to 30 minutes withdrawals are processed. bKash and Nagad are the fastest options. Your first withdrawal may take a little longer as KYC verification might be required.

Minimum Withdrawal ৳300. Winnings from bonuses are subject to specific wagering requirements before withdrawal.

Your balance usually updates within 5–10 minutes. If it doesn't, take a screenshot of the transaction and contact live chat. Providing your transaction ID will help resolve the issue faster.

Common reasons for withdrawal rejection:

• KYC verification not completed
• Bonus wagering requirements not met
• Suspicious activity on your account
• Withdrawal request below the minimum amount

vs7898 does not charge any transaction fees. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own fees.

Bank transfers are available for large withdrawal amounts. KYC verification must be completed beforehand, and a separate request needs to be submitted through support.

New members on their first deposit 100% Welcome Bonus So if you deposit ৳1,000, you get another ৳1,000 in bonus funds. Wagering requirements apply for bonus use.

Wagering requirements mean you must place a specified amount in bets before withdrawing bonus funds. For example, a 5x requirement on a ৳1,000 bonus means you need to wager ৳5,000.

A reload bonus is automatically credited on qualifying daily/weekly deposits. To see current offers, Latest Promotions View the page.

Yes. Weekly cashback offers are available. Place a qualifying amount in bets and get a portion of your net losses returned. VIP members receive cashback at a higher rate.

Vouchers are available through various promotional events. on the Voucher page Visit the page to view current offers and redeem your code.

Yes, most bonuses are valid for 7 to 30 days. If the wagering requirements aren't met within that period, the bonus will be forfeited. Always check the expiry date carefully when claiming a bonus.

Yes, vs7898's referral program rewards both you and your friend when you send an invite. You can find your referral link in your account dashboard.

Available at vs7898:

• Live Casino – With Real Dealers
• Slots – Thousands of Varieties
• Sports Betting – Cricket, Football, Tennis
• Lottery – Big Rewards
• Jackpot – Progressive Jackpot

Yes, vs7898 is fully mobile-friendly. You can play directly from the browser on both Android and iOS — no app download required.

Yes, cricket is the most popular category on vs7898. Live betting is available for all major tournaments, including IPL, BPL, and the World Cup. Sports page You'll find the full list of matches there.

In Live Casino, real dealers run the games via live video stream. You can see the cards or roulette wheel on your screen and place bets in real time. A stable internet connection ensures a seamless experience.

vs7898 is licensed and uses a third-party audited RNG (Random Number Generator). All game outcomes are entirely random and never predetermined.

To participate in jackpot games, you need to place a minimum bet. A portion of each bet goes into the jackpot pool, and anyone can win at any moment. To view the current jackpot amount, On the Jackpot page Go.

When your connection is restored, the game resumes automatically. For Sports Betting, any bet already confirmed remains valid. The outcome of any ongoing Live Casino round applies as normal.

Yes. vs7898 uses SSL encryption and is fully licensed. Your personal and financial information is stored with the highest level of security.

Yes, you can enable OTP-based two-step verification from your account settings. Once active, an OTP will be sent to your mobile on every login, keeping your account significantly more secure.

change your password immediately and email us at support@vs7898.ws. If needed, you can also request a temporary account lock.

No. vs7898 does not sell or share your information. Data may only be disclosed to authorities when required by law or to prevent fraud. For more details, in the Privacy Policy View.

Always access the site by typing vs7898.ws directly. vs7898 will never ask for your password via SMS or email. Do not click on links from unknown sources.

• Use a strong and unique password
• Enable two-factor authentication
• Avoid logging in on public Wi-Fi
• Change your password regularly
• Log out when you're done

You can reach us three ways: live chat (fastest), email (support@vs7898.ws), and Help Center page. Live chat is available 24/7.

Yes! vs7898's support team assists fully in Bangla. Bangla-speaking agents are always on hand for Bangladeshi members.

Send a detailed complaint to support@vs7898.ws. Include your account number, the time of the incident, and any screenshots for a faster resolution. Responses are typically provided within 24 hours.

Live chat support is available 24/7, every day of the week. Emails are typically answered within 1–4 hours.

vs7898 takes responsible gaming seriously. For deposit limits, time limits, or a temporary break, Responsible Gaming visit the page or contact support.

If you encounter a technical issue on the site, report it via live chat or email support@vs7898.ws. Include a screenshot and your browser details for a faster resolution.